A digital waiting list for medical practices

The waiting room, without the paper list.

Your patients scan a QR code, get a number and follow their turn on their phone. You call the next one with one tap.

Try it in 1 minute 7 days free

This winter, the waiting room can wait outside.

No names, no phone numbers, no health data.

8:12 this morning.

8:12
The list is on the desk. Twelve names already, two of them unreadable.
9:05
Parents stand holding a feverish child. The room is full.
9:40
Someone knocks for the fifth time: “Is it my turn?”
10:40
A patient gets up and leaves. He had no idea how long he still had to wait.

What if no one had to ask any more?

How it works, in 3 steps

1. The screen shows a QR code

A TV or tablet in the waiting room shows the code, the number now being seen and the next ones.

2:00 The code changes every 2 minutes, so no one can take a number from home.

The code changes every 2 minutes, so no one can take a number from home.
2. The patient scans and gets a number

With their phone camera. No app to install. They see their place, an estimated wait and the number being seen.
3. You tap “Next patient”

The screen shows the next number. If the patient turned on the alert, their phone rings and vibrates.

See the details

Try it yourself.

Tap “Next patient” three times. A morning of consultations is already under way: call, add a patient, undo. No account needed.

Try it in 1 minute

Next patientEnds A-005 and calls the next one

A-006

For all your patients

No smartphone? No one is left out

You or your secretary add them to the queue with one tap. They get a number and are called on the screen, like everyone else.

In Arabic, French or English

Each patient picks their language on their phone. The waiting-room screen speaks all three.

On the screen, for everyone

The number called appears on the waiting-room screen. Patients who aren’t looking at their phone see it too.

The questions we hear

“I don’t have a TV.”

A TV stick plugged into any television, or a tablet on the reception desk, is enough.

“What if the internet goes down?”

Patients use their own mobile data. The screen shows “Connection lost”, keeps the last state and reconnects by itself. You keep calling from your phone on 4G. Nothing is lost.

“They’ll take a number from home.”

No. The code on the screen changes every 2 minutes, so you have to be in the room to scan it.

“I also see patients by appointment.”

Dorek runs the waiting room, not your diary. It works alongside whatever you already use.

All questions

What a ticket holds

Your ticket · Cabinet

A-008

2 people before you

Estimated waitabout 20 to 35 min

Now servingA-005

A number: A-008.
A place in the queue: 2 people before you.
An estimated wait: about 20 to 35 min.

What it doesn’t hold: ~~name~~, ~~phone~~, ~~illness~~.

Dorek keeps the ticket number for 30 days, then deletes it. Nothing in it tells who the patient is.

Data and medical ethics

Prices

Essential

4 900 DZD a month per waiting room

QR code queue, waiting-room screen, alert on the patient’s phone, French, Arabic, English.

Pro

7 900 DZD a month

Everything in Essential, plus your waits day by day, patients who left before their turn, ticket numbers called out loud, and your practice’s own announcements on the screen.

Clinic

6 600 DZD per room a month, from 3 waiting rooms. Everything in Pro, in every room.

By the year: 10 months paid for 12. All taxes included.

7-day free trial, nothing to pay up front, no bank card. 14 days when a colleague invites you.

Waiting rooms are full from December to February. Start Dorek this week and it’s ready for the peak.

Start the free trial See prices in detail

Made in Algeria

Dorek is designed and built in Algeria, for Algerian practices that see patients without appointments.

It does one thing: your patients know where they stand without having to ask, and you call the next one without leaving your desk.

A question? We reply within 24 hours.

A colleague has the same waiting room?

Send them Dorek. Once you subscribe, you can invite them from the app: their trial lasts 14 days instead of 7, and you each get a free month when they subscribe.

Send to a colleague

Do you know the practices in your town?

Become a Dorek ambassador. You introduce Dorek to doctors, and you earn 8% to 20% of the first year of each practice that subscribes. You never handle a practice’s money.

Become an ambassador